Privacy policy

Privacy Policy

This Privacy Policy describes how tcgmartexpress.com (the "Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.


Contact

If you have questions, need more information about our privacy practices, or would like to make a complaint, please contact us:

  • Email: info@tcgmartexpress.com

  • Mail:
    HARMONICA Corp.
    1-1-20 Kyomachi, Kawasaki-ku, Kawasaki-shi, Kanagawa 210-0848, Japan


Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, "Personal Information" means any information that identifies, relates to, describes, or could reasonably be linked to an identifiable individual.

Device Information

  • Purpose of collection: To load the Site accurately, improve performance, and analyze Site usage.

  • Source of collection: Automatically collected through cookies, log files, web beacons, tags, or pixels.

  • Disclosure for business purposes: Shared with our service provider, Shopify.

  • Personal Information collected: Browser type, IP address, time zone, cookie information, pages viewed, search terms, and interactions with the Site.

Order Information

  • Purpose of collection: To process orders and payments, arrange shipping, provide order confirmations and invoices, communicate with you, screen for fraud or risk, and (where permitted) provide marketing communications.

  • Source of collection: Collected directly from you.

  • Disclosure for business purposes: Shared with our service provider, Shopify.

  • Personal Information collected: Name, billing address, shipping address, payment information, email address, and phone number.


Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe that a minor has provided us with Personal Information, please contact us so that we can delete such information.


Sharing Personal Information

We share your Personal Information with service providers to help us operate our business and fulfill contracts with you.

Examples include:

  • Shopify: We use Shopify to power our online store. Shopify processes Personal Information on our behalf to provide e-commerce services.

  • Legal compliance: We may disclose Personal Information to comply with applicable laws, regulations, legal processes, or lawful requests.


Behavioral Advertising

We may use Personal Information to provide targeted advertisements or marketing communications that may be of interest to you.

For example:

You can opt out of targeted advertising through the following services:


Use of Personal Information

We use your Personal Information to operate our business, including offering products for sale, processing payments, fulfilling orders, shipping, customer support, and communicating with you about products, services, and offers.


Cookies

Cookies are small data files placed on your device when you visit a website. We use cookies to operate and optimize our Site, remember your preferences, and analyze how visitors use the Site.

We use functional, performance, analytics, and advertising cookies. The duration of cookies may vary from session-based cookies to persistent cookies lasting up to two years.

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site.

More information about cookies can be found at: https://www.allaboutcookies.org


Do Not Track

Please note that we do not alter our data collection practices in response to "Do Not Track" signals, as there is no consistent industry standard for responding to such signals.


Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, or legal requirements. The updated version will be effective as of the date posted on the Site.


Complaints

If you have a complaint, please contact us using the details above. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority.


Shopify Network Intelligence

We use Shopify as our e-commerce platform. Shopify collects and processes Personal Information on our behalf in order to provide its services.

In addition, Shopify may use Personal Information from our store in an aggregated and anonymized manner to provide enhanced services known as Shopify Network Intelligence. These services help improve fraud prevention, analytics, marketing optimization, and the overall performance and security of the Shopify platform.

Shopify processes such data in accordance with its Consumer Privacy Policy, which is available at:
https://www.shopify.com/legal/privacy/consumers

We do not sell Personal Information in the conventional sense. Personal data is shared only with service providers and partners as necessary to operate, improve, and secure our store and services.


Last updated: December 18, 2025