Return & Refund Policy

We offer a 7-day return policy, which means you may request a return within 7 days after receiving your item. Returns are accepted only if the item you received is significantly different from the item described.

To be eligible for a return:

The item must be unopened and in its original condition.
A receipt or video proof of the unboxing is required.
Please note that a 10% processing fee will be deducted from your refund to cover financial service charges.

CANCELLATION POLICY

Orders can be canceled before they are shipped by contacting our customer service at:
📧 info@tcgmartexpress.com

Please note:

All order cancellations are subject to a non-refundable 10% cancellation fee to cover financial service charges such as those from Shopify Payments and PayPal.
Once your order has been shipped, refunds or cancellations will not be accepted under any circumstances.